Joanna Lipka
Virtual Assistant
I will help you in developing your business
About Me
Hello, my name is Joanna, I have great organisational skills and I will respectfully help you plan your working day effectively to meet deadlines.
I’m here to take the strain off your back so you can return to focusing on what’s most important for you: developing your own business.
With the increased number of people working from home, needing help with various tasks, I realised the importance of creating flexible, administrative, and personal support, which is available to all.
Whether you need a personal support or help with the business, I can tailor a professional package to your needs.
My Experience
I am a detail-oriented professional who provides exceptional administrative support and unique VIP customer service.
I have over 10 years experience in using Microsoft Office programs, a Masters Degree in Tourism, Personal Assistant and Secretary Diploma, and a Business Administration Diploma.
For over 15 years I have worked for prestigious places in London-Mayfair, providing the highest quality services to Ultra-High-Net-Worth people in business, government, and Royalty.
Working for public figures, I have learned the importance of professionalism and the privacy in offered services, that is built on trust and honesty.
My experience is unique, it is characterized by perfectionism, which I will use to work with you.
I am a “people person”. I like interacting and helping people to feel good about their job and themselves, which is why I’m looking forward to working for you.
Services

Concierge Personal
Assistance
- Personal Customer Support
- Sales Process Support
- Creating and Updating Customer Database
- Client Follow-Up
- Answering Emails, Messages, and Queries
- Job advertisements Creation
- Searching for employees
- Recruitment
- Calendar Management
- Arranging and scheduling meetings/appointments
- Travel Arrangements – Research and booking
- Event Organisation

Administrative
Support
-
- Day to day business admin tasks
- Customer service through email, chat, or phone
- Organizing cloud and Google Drive files
- Data Entry
- Processing orders, refunds, and invoices
- Research for Projects
- Development of reports and analyses
- Translations: Polish
- Bookkeeping in Xero

Social
Media
- Social Media creation, scheduling, and management
- Creating New Profiles / Pages / Groups
- Creating a social media calendar / scheduling posts for weeks ahead
- Create graphics in Canva
- Engaging with Followers,
- Design business cards, flyers, menus, etc
Offer
Small Package
5 hours a month
£150
Medium Package
10 hours a month
£250
Large Package
20 hours a month
£450
If you do not know how much time it may take to complete a task, or you are interested in a different number of hours please contact me, I will adjust the offer to your needs.
If you need my help in a smaller scope, a single hour costs £30.
Benefits of the relationship
The idea behind hiring a virtual assistant is simple but effective; it is an affordable support option for businesses who need some help but who may not have the resources nor a sufficient workload to justify taking on a member of staff. It’s low-cost because you only pay for the hours of work you need, and you aren’t subject to costs such as benefits or office equipment nor tied into a long-term employment contract.
You can use the services of a remote assistant from anywhere in the world.
I approach each client individually. I will listen to your needs and adjust my offer to your business.

Certificates


Social Media
All packages are for Facebook and Instagram